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Streamline customer interactions, boost brand trust, and scale nationwide
with Antbuddy's all-in-one platform.
Mobile Accessibility
Make and receive calls using Wi-Fi or 4G/5G on any device.
Interaction History
Store and analyze customer interactions and voice recordings.
Real-Time Dashboard
Monitor call center workload and agent performance instantly.
Smart Routing
Direct calls to the right store or agent based on customer history.
AntCRM Integrated for a comprehensive customer care solution
Antbuddy goes beyond standard contact center solutions by offering tools that directly impact your bottom line.
Ensure Data Security
Run surveys and telesales campaigns using masked customer contact data — phone numbers and emails are obfuscated but still functional for calls and messaging. Say goodbye to risky Excel exports and disorganized workflows.
Transform Your Call Center into a Revenue Center
With a data-oriented call center model, every call is enhanced with full customer context — from purchase history to past feedback and preferences. This empowers your team to close more deals directly at the store level.
Empower Store Teams with Mobile Insights
Your in-store team gets a powerful mobile app with real-time 360° customer pop-ups for both incoming and outgoing calls. Staff instantly see key data like purchase behavior, channel interactions, and preferences — enabling fast, personalized service.
Centralized Visibility & Instant Reporting
From surveys and telesales to store conversions, everything is tracked in one real-time dashboard. No more waiting on Excel files or delayed reports. Stay on top of KPIs with accurate, instant insights.
Maximize Stability and Efficiency
Antbuddy prioritizes fast, reliable mobile access to keep your stores running smoothly.
SSO Integration
Launch targeted advisory campaigns with synchronized CRM data.
Seamless Connectivity
Leverage iOS/Android SDKs and Restful APIs for easy integration.
Scalable Operations
Synchronize data between stores and headquarters for unified management.
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