Trusted by leading brands
Intelligent Customer Care
24/7 automation with multilingual capabilities, multi-channel support, and NLP integration to understand customer intent. The system features intelligent handoff and continuous learning to improve customer service efficiency
Natural Responses with Augmented Data
GenAI is an intelligent chatbot capable of understanding context and responding naturally, bringing a human-like conversation experience.
Using LLM and NLP, the chatbot handles queries and responds more flexibly and naturally.
GenAI learns from documents entered into the system and uses this information to answer questions.
Integrated with CRM, GenAI can access customer history, check order statuses, and provide detailed customer management information.
Intelligent Handover
Automatic Handover: If the chatbot cannot fully answer a customer's question, the system will automatically transfer the conversation to a human agent.
Assigning Staff: You can choose any staff member to continue managing the conversation and view previous conversation histories, including who managed it before.
RPA - Automated Operations Based on Pre-set Configurations
Process automation optimizes work, including automatic data entry, data synchronization, generating periodic reports, sending marketing emails, and quickly processing orders.
Order Management
E-invoices are automatically sent to customers after confirming an order through messaging channels.
Sends email notifications to customers about order status and reminds them to complete orders.
Handles the order process, including order confirmation, stock checking, invoicing, and customer notifications.
Order status updates: Sends email notifications to customers about order status and reminds them to complete orders.
