Struggling to Keep Up with Retail Demands?
Many businesses face mounting challenges in today's fast-paced market.
Don't let these challenges stall your growth. AntCRM transforms customer care into a powerful engine for success.
Fragmented Customer Data
Scattered data across e-commerce, POS, and social platforms makes it hard to understand your customers, leading to missed opportunities, poor personalization.
Inefficient Processes
Manual tasks and disconnected systems waste time, increase errors, and frustrate both your team and customers, hurting your bottom line.
Low Customer Retention
Without targeted engagement or loyalty programs, customers slip away, and acquiring new ones costs more than nurturing existing relationships.
Meeting all the requirements of the business
For a comprehensive customer care solution tailored to chains.
360° Customer Profile
Integrates data from e-commerce, POS, ERP, websites, and apps for a comprehensive customer view.
Surveys System
Gather feedback through surveys for targeted campaigns.
Omnichannel Conversations
Manage messages across 20+ channels like Facebook, Zalo, WhatsApp, serving customers anytime, anywhere.
Order Management
Syncs orders from multiple channels, optimizing sales and upselling opportunities.
Intelligent Automation
Leverages AI (LLM, RAG) to automate processes, enhancing customer experience and productivity.
Ticketing System
Streamlines customer care with incident tickets and an AI-enhanced supports.
Grow Through Customer Care
Seamless app and API integrations ensure a connected experience across all platforms.
Elevating care - Maximizing sales
With four Core Solutions of AntCrm
Seamless call management with AntRing integrated
Smart Notifications
Empowers your call center with click-to-call, call recording, and real-time reporting, supporting remarketing, segmentation, and gamification to maximize customer lifetime value.
HD Call Quality
Real-time Analytics
Drag & Drop Call Flows
Cross-platform Support