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Trusted by Leading Brands

AntCRM: The Ultimate CRM Solution

Elevate customer care, boost sales, and build loyalty with tailored marketing, services, and integrations.

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Struggling to Keep Up with Retail Demands?

Many businesses face mounting challenges in today's fast-paced market.

Don't let these challenges stall your growth. AntCRM transforms customer care into a powerful engine for success.

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Fragmented Customer Data

Scattered data across e-commerce, POS, and social platforms makes it hard to understand your customers, leading to missed opportunities, poor personalization.

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Inefficient Processes

Manual tasks and disconnected systems waste time, increase errors, and frustrate both your team and customers, hurting your bottom line.

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Low Customer Retention

Without targeted engagement or loyalty programs, customers slip away, and acquiring new ones costs more than nurturing existing relationships.

Meeting all the requirements of the business
For a comprehensive customer care solution tailored to chains.
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360° Customer Profile

Integrates data from e-commerce, POS, ERP, websites, and apps for a comprehensive customer view.

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Surveys System

Gather feedback through surveys for targeted campaigns.

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Omnichannel Conversations

Manage messages across 20+ channels like Facebook, Zalo, WhatsApp, serving customers anytime, anywhere.

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Order Management

Syncs orders from multiple channels, optimizing sales and upselling opportunities.

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Intelligent Automation

Leverages AI (LLM, RAG) to automate processes, enhancing customer experience and productivity.

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Ticketing System

Streamlines customer care with incident tickets and an AI-enhanced supports.

Grow Through Customer Care

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Seamless app and API integrations ensure a connected experience across all platforms.

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Remarketing Campaigns

Re-engage potential customers with targeted campaigns based on 360° profile data.

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Customer Segmentation

Divide customers into groups for precise marketing and care strategies.

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Personalized Offers

Deliver tailored coupons, vouchers, and promotions to boost conversions and loyalty.

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Gamification

Create engaging experiences with rewards and challenges to enhance loyalty programs.

Elevating care - Maximizing sales
With four Core Solutions of AntCrm
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Omnichannel Conversations

Manage interactions across all channels, automate processes, and personalize experiences.

Learn more
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Customer Engagement

Build loyalty with gamification, retention tools, and GenAI-powered automation.

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Upselling

Sync orders and leverage data to drive sales through call centers and ZNS campaigns.

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Customer Insights

Conduct surveys at touchpoints, supporting CSAT, NPS, CES to enhance services.

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Seamless call management with AntRing integrated

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Smart Notifications

Empowers your call center with click-to-call, call recording, and real-time reporting, supporting remarketing, segmentation, and gamification to maximize customer lifetime value.

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HD Call Quality

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Real-time Analytics

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Drag & Drop Call Flows

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Cross-platform Support

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