Get global expertise for any of your needs
Trusted Expertise
Carefully vetted partners provide strategic advice and tailored solutions for your business.
Localized Solutions
Services customized for each market — from language to customer behavior.
Industry-Specific Customization
Solutions designed to fit your industry: customer journeys, automation, and engagement strategies.
End-to-End Management
Complete support — from workflows and team performance to customer experience — all in one platform.
Standardize customer service operations
Prepare 4 steps with Antbuddy
STEP 1
Channel integration
Integrate all customer communication channels, including Call Center, Facebook, Zalo Official Accounts, E-commerce platforms, Email, Livechat, Mobile apps, and App Stores, into a unified system.
STEP 2
Data connection
Create comprehensive customer profiles by seamlessly integrating data from AntBuddy with Point of Sale (POS) systems, Enterprise Resource Planning (ERP) software, E-commerce websites and apps, Customer Data Platforms (CDP), and more.
STEP 3
Customer support
Efficiently address customer complaints by utilizing incident tickets, reminders, and inter-departmental synchronization, ensuring customer satisfaction remains the primary focus.
STEP 4
Satisfaction surveys
Collects and listens to customer experiences through subtle surveys, ensuring satisfaction without causing inconvenience.
Customer care anytime, anywhere with
AntBuddy Omnichannel Mobile App
Unlimited automation components
Boost the productivity of the customer service department, save time, and minimize errors
